Polityka wysyłki

1. Processing Time

All orders are processed within 2–3 business days after payment is confirmed.
Processing times may be longer during holidays or high-volume periods.

Once your order is shipped, you will receive a confirmation email with your tracking number.

2. Estimated Delivery Times

Most regions are delivered within 7–14 days.
Below is the estimated delivery time by destination:

North America

  • United States: 7–15 days
  • Canada: 8–15 days
  • Mexico: 15–32 days

Europe

  • United Kingdom: 5–7 days
  • France: 5–11 days
  • Germany: 5–13 days
  • Italy: 10–12 days
  • Spain: 7–12 days

Asia

  • Hong Kong: 3–7 days
  • South Korea: 7–13 days
  • Malaysia: 11–15 days
  • Philippines: 11–15 days
  • Singapore: 7–14 days
  • Thailand: 5–11 days
  • Japan: 4–9 days
  • Japan (Express): 3–7 days

⏱ Delivery times are estimated and may vary due to customs checks, local courier delays, weather conditions, or peak seasons.

3. Shipping Fees

Shipping fees are calculated at checkout based on destination and order weight.
We may offer free shipping promotions during special events or holidays.

4. Order Tracking

All shipments include tracking.
Tracking information may take 24–72 hours to update after dispatch.

Lack of tracking movement for a few days is normal during international transit or customs processing.

5. Customs, Duties & Taxes

Depending on your country’s regulations, your order may be subject to import taxes, customs fees, or VAT.

  • These charges are not included in product pricing.
  • Customers are responsible for any applicable import fees.
  • Customs inspections may cause additional delays.

6. Incorrect Address or Failed Delivery

Please ensure your shipping address is accurate. We are not responsible for issues caused by:

  • Wrong or incomplete address
  • Recipient unavailable
  • Courier delivery failures

If a package is returned due to address issues, reshipping may incur an additional fee.

7. Lost, Delayed, or Stolen Packages

If your package appears lost, significantly delayed, or undelivered, please contact us with your order number.

If the carrier confirms loss, we will offer a replacement or a refund.

We are not responsible for packages marked “delivered” by the carrier but not found. Please check with neighbors, building management, or your local post office.

8. Pre-Order & Made-to-Order Items (If Applicable)

Pre-order or custom-made items may require additional production time.
Estimated timelines will be provided on product pages.

9. Contact Us

Have questions about shipping? We’re here to help!

📧 Email: support@clickerfidget.com
🕒 Replies within 24–48 hours