Politique de remboursement

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, please contact us at support@clickerfidget.com.

Returns should be sent to:

308 N Monterey St., Apt E
Alhambra, CA 91801
United States

If your return is accepted, we'll provide instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.

If you have any questions about returns, you can always contact us at support@clickerfidget.com.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you received the wrong item. We'll evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Custom-made and personalized items cannot be returned or exchanged unless they arrive damaged, defective, or incorrect due to our error.

Sale items and gift cards are also non-returnable.

If you have any questions about whether your item is eligible for a return, please contact us before placing your order or before requesting a return.

Exchanges

The fastest way to receive a different item is to return the eligible item first. Once your return is accepted, you can place a new order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification, unless an exception under applicable law applies.

To qualify, the item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Please note that custom-made and personalized items are not eligible for cancellation or return where permitted by applicable law, unless they arrive damaged, defective, or incorrect due to our error.

If you have any questions about your eligibility, please contact us at support@clickerfidget.com.

Refunds

Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.

If approved, your refund will be issued automatically to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at support@clickerfidget.com